General and rental conditions Hotel de Windketel

Booking de Windketel

De Windketel can be booked for a weekend, midweek or week. A weekend always starts on the Friday, a midweek always on the Monday and a week on a Monday or Friday.  

Check the calendar to see when De Windketel is available. Click on the desired check-in date and see if the desired period is still available. Make a reservation request. You will receive an answer within one day. Note: Did you not receive a response within 24 hours? Check your junk mail.

If you are interested in a longer stay or if you have different wishes: please contact us, we will see what is possible.

After your request, you will receive a confirmation and payment request by email from us.

Payment

Upon our confirmation we ask you to pay 50% of the total amount to confirm the booking. After your first payment, the reservation is final. The remaining 50% must be paid no later than 14 days before the start of the stay.

Check-in and check-out

Check-in: from 4 PM
Check out: no later than 12-Noon 

Once full payment is received, you will be sent your access code to open the door (by email or text) one day before arrival.

Cancellation policy

  • Cancellations up to two weeks before the rental period will be charged 50% of the deposit amount (25% of the total price).
  • For cancellations from two weeks to one week before the rental period, the entire deposit amount (50% of the total amount) will be charged.
  • In case of cancellation in the week before the rental period or if the guest does not show up, the entire rental price will be charged.
  • We recommend that you arrange for cancellation insurance.

Temporary addition of cancellation conditions in 2021 due to Covid-19 measures

Rebooking
In case of cancellation due to Covid-19, we offer to transfer reservations to another period within 12 months. There are no extra costs involved. Should you wish to move the booking to another season, we will charge the applicable rental fee for that season.

Cancellation
Should there (still) be a lockdown such that the government prohibits staying in a vacation home or there are travel restrictions that make it impossible to travel to De Windketel, it is also possible to cancel the reservation. In that case we will refund the total amount. For as long as there is still a choice we will keep the conditions as described above.

House rules of de Windketel

  • Small children: due to the open staircases, de Windketel is not suitable for children under the age of 10.
  • Pets are not allowed.
  • Smoking is not permitted.

Number of people

De Windketel is available for a maximum of two people. Staying with more people is not allowed.

Bed sheets and linen

In De Windketel, a double comforter and pillows are available and the bed is made upon arrival. Also (bath) towels and kitchen towels are available for you.

Facilities

The kitchen is fully equipped with cooking facilities and accessories such as an induction hob, refrigerator, dishwasher, microwave, kettle, Nespresso machine and filter coffee machine. Sufficient crockery, pans and cutlery are available. 

Meals

Although we call ourselves a hotel, we do not serve meals. The fully equipped kitchen offers all possibilities to take care of your own food & drinks. So we are actually a 'bed-no-breakfast-short-stay-apartment.' But that sounds very complicated, so we call ourselves a hotel.

There are many options for breakfast and dinner in the immediate surroundings of de Windketel. You can also order delivery or take out.

Final cleaning

De Windketel will be cleaned for you. We do ask you to leave De Windketel tidy and "broom clean". Tableware and kitchen utensils in the cupboards or the dishes in the dishwasher.

Damages

We ask no deposit and assume that you will handle De Windketel and its inventory with care. Should there nevertheless be any damage or loss, please report this as soon as possible. In any case before your departure.

Comments/complaints

We do everything we can to make De Windketel a pleasant place for your stay. Nevertheless, if there are things that are not in order or to your liking. please let us know ASAP. We will always try to offer a solution.

We wish you a pleasant stay in De Windketel

Trudy, Dook, Els, Hans, Harmen, Jan-Willem, Jos, Marlies and Sonja.